Shipping policy

Unlike other online stores, we don't believe in making up for our low prices by gouging customers on high shipping prices. That's why all orders within the United States ship via your choice of UPS Ground, FedEx, or the U.S. Postal Service at affordable live carrier rates. All orders over $100 within Colorado ship at no charge. Our continual goal and commitment to our customers is to offer great pricing on top quality drone and RC hobby products. 

USPS Ground Advantage small parcel rates starting as low as $4.75! 

We process most orders same or next business day but this can fluctuate based on order volume and during peak times such as around the holidays. We are a small shop, but you can trust we work hard to process all orders in a timely and efficient manner.

Please note: delivery times shown during checkout are estimations only and not guaranteed. All shipments are subject to delays by the carrier which are out of our control.

Colorado/local orders:  FREE standard shipping on orders over $100 with delivery addresses within Colorado. One day delivery in many cases. If you live locally and would prefer to pick up your order, select local pickup during checkout and we will email you when it is ready for collection.

OVERNIGHT or Guaranteed Delivery: We offer UPS overnight and FedEx overnight shipping services via our website. 

Please note: Orders containing lithium batteries cannot be sent 2 day air or overnight and will be shipped only via ground transportation methods to comply with DOT regulation. We recommend UPS Ground vs USPS ground advantage to avoid delays. 

Signature required requests and liability of delivery:  Orders over $499 will ship signature required by default. If your order is under $499, you have the option of selecting signature required as an optional add-on from the cart page prior to checkout for a fee of $4.99. Altitude Hobbies is not responsible for stolen packages (i.e. porch piracy) or lost packages. We suggest having all shipments delivered to a locking mailbox or receptacle. If tracking shows the item was properly delivered by the carrier, we will not replace the shipment. If you are unable to have the item delivered to a locking receptable, we recommend opting for signature required. If you will be out of town and need your shipment delayed before processing, add a note to the order comments section during checkout and we would be happy to accommodate.

BACKORDERS: Unfortunately, we cannot feasibly keep all items in stock at all times due to demand or shipment delays from overseas manufacturers. At times, certain items will be out of stock; however, we receive shipments from suppliers on a regular basis so that most items are back in stock in a reasonable amount of time. The stock status of each item is listed on the product page. In some rare cases, an item may show as in stock but actually be unavailable due to an error in inventory. If this happens, we will contact you right away and make every effort to get the item restocked quickly or offer a refund/substitution for a similar item.

Thank you for choosing Altitude Hobbies!