Autel Robotics Care Coverage
Drone Product Orders Over $499 Ship FREE
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FAQ
Check out the most common questions our customers ask. Still have questions? Contact our customer support.
Are all DJI drones the same?
No, they are not. Be careful of other sellers advertising DJI drones at bargain prices or selling only through social media or online marketplaces. Often times, these are "black market" drones intended for use in another country like Nigeria or South Africa. They are cheap because they were pre-activated overseas before being shipped. We sell un-activated models and can assist our customers with repairs.
Are you an authorized DJI and Autel dealer?
Yes, we are an authorized dealer for all the brands we sell to include DJI, Autel, JZ, CZI, and many more.
Do you offer financing on drones?
Do you accept government/corporate purchases?
Yes! We sell to government and corporate/enterprise clients all the time and can accept purchase orders. Contact us today for a quote or to learn more.
Do you offer DJI drone repairs?
We do! We have partnered with Drone-Works to offer repairs on select DJI drones. Visit here for more info: DJI Repairs
How long will it take to get my order?
It depends on where you are located and the shipping method. We try to ship all orders within 1 business day. Transit time to most locations in the U.S. from us in Colorado is typically just 2-5 business days.
Do you offer local pickup?
Yes! We allow our local customers to pick up products from our Johnstown, Colorado, location. Select pickup during checkout and contact us to schedule a time.